Laser Tag Policies

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laser-tag-policies REFUND/CANCELLATION POLICY: A valid credit card or debit card is required to guarantee and pay for your reservation. There will be a $25 cancellation fee for all parties or events canceled after payment is received. NO REFUND in the event of reservation being canceled within 14 days of your event. We will make every effort to postpone your event, with no penalty; to another date should cancellation be necessary. PRIVACY POLICY: Ultimate Mobile Gaming is committed to protecting your privacy. We use the information we collect on the site to make bookings as simple as possible and to enhance your overall experience. We do not sell, trade, or rent your personal information to others. TIPS: The Game Coach is there to make sure that your group is making the most of our high-tech fun. He tutors, inspires and entertains. Tipping for good service is a great idea, but not required. TRAVEL SURCHARGE: Our primary service area is a 30-mile radius from 01752 (Marlborough, MA). We also service a "secondary" area outside our primary area, but must add a fuel surcharge fee when we travel to the secondary area. See our Service Area section for coverage areas. BAD WEATHER: Ultimate Mobile Gaming  Laser Tag is designed for all types of weather conditions, but Laser Tag play can be affected by severe or very wet weather (unless indoor play at a larger venue is planned.) There may be occasions when the weather does not want to cooperate with your scheduled party. In the event of severe weather (heavy rain, very high winds, flooding and/or extremely heavy rains, snow or ice) we may (and reserve the right to) reschedule your service to guarantee the safety of you, your guests, our staff and equipment. If the threat of these storms threatens your party and you are aware in advance (pending or anticipated heavy rain, snow storm, tropical storm or hurricane) please contact us to begin the rescheduling. SUPERVISED CHILDREN: Ultimate Mobile Gaming does require a parent or responsible adult to be present on-site during your Laser Tag party. WAIVER: All participants must have a signed “hold harmless” waiver prior to participation. Minors (under 18) must have the waiver signed by a parent or responsible guardian. Waiver can be downloaded here. ALCOHOL/DRUGS You may serve alcohol at your event or party; however, we reserve the right to refuse, cancel or cut short any party or booking when alcohol is being served. Drugs of any sort will not be tolerated in or around the Ultimate Mobile Gaming equipment. Any observed use of illegal narcotics or legal narcotics used in an illegal manner will result in the termination of the party immediately. DAMAGE/INJURY: Ultimate Mobile Gaming or any of its employees will not be responsible for any damage to property resulting from a request by the client to position the theater in a specific location. This includes both above ground and below ground property/equipment damage. Additionally, Ultimate Mobile Gaming reserves the right to charge the client's credit card for damages to the trailer or equipment resulting from the careless or willful damage of same by client’s guests. Ultimate Mobile Gaming or its employees assume no responsibility for any injuries sustained on the clients property or their designated location. All liability for damages or injuries is the sole responsibility of the client and/or host. PICTURES: While your party is in effect the Game Coach may be taking pictures of the party. You may then be able to view these pictures on Ultimate Mobile Gaming Facebook Fan Page or our web site. If you do not want our Game Coach taking these pictures or posting them on the Fan Page or our web site please notify us prior to the party. This is a service we provide to our guests so they can be sure to capture their party as it happens. INVITATIONS: We will mail all of your invitations to the address you provided as the billing address of your credit card. If you prefer to make other arrangements please contact us. Invitations will be mailed upon receipt of payment. By submitting payment for a Laser Tag party you agree to these terms. booknow2